Privacy Policy

Privacy Policy

Introduction

Welcome to https://centennial-suicide-prevention-therapy.denvermentalhealthcare.com (hereinafter referred to as “Centennial Suicide Prevention Therapy,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of information in accordance with various international privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and California’s Business and Professionals Code (CPA)
  • Utah’s Consumer Sales Practice Act (UCPA)
  • Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy covers the following scenarios:

  1. Authorized User Activities: When you use our applications and services as an authorized user, we collect and process your data to provide the requested services.
  2. Website Visits: Visiting our websites linked to this policy entails agreeing to our privacy practices.
  3. Communications: We may contact you via email, phone, or SMS for various purposes, including newsletters, promotional offers, or support updates, and we respect your consent in receiving such communications.

Personal Data Collection

We collect several types of personal data to enhance your experience and improve our services:

  • Account Information: This includes user IDs, passwords, email addresses, and registration details.
  • Payment Information: Credit/debit card numbers, billing addresses, and transaction records are securely stored for processing payments.
  • Financial Information: We may collect bank account details (if provided) for direct payment methods or to verify financial eligibility for certain services.
  • Purchase Information: Details of products or services purchased through our platform, including quantities and transaction dates.
  • Mobile Device Identifiers: Unique device identifiers such as IP addresses, mobile network data, and advertising IDs may be collected for analytics and personalization.
  • Location Data: With your consent, we access location information to provide location-based services or tailor content to your region.
  • Feedback and Reviews: We encourage user feedback and reviews, which help us improve our services.
  • Social Media Information: If you choose to log in through social media accounts, we may collect data from those platforms (subject to their privacy policies).
  • Product Information: Details about the products or services you interact with on our platform.

We acquire this data through direct user input, automatic logging files, and third-party service providers.

Cookies and Similar Technologies

We employ cookies and similar tracking technologies for several essential and non-essential purposes:

  • Strictly Necessary: These cookies enable core features like secure login, account management, and website navigation.
  • Preferences: They remember your preferences, such as language settings or display options, to enhance user experience.
  • Analytics: Analytics cookies help us understand how users interact with our site, enabling us to optimize content and functionality.

Users can control non-essential cookie preferences through our Cookie Manager, providing transparency and choice regarding data collection.

Data Retention and Deletion

We adhere to data retention policies based on legal requirements and business needs:

  • Personal data is retained for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws.
  • Once the retention period expires, or when the purpose is achieved, we delete or anonymize your personal data in a secure manner.

Security Measures

We prioritize data security and implement robust measures to protect your information:

  • Encryption: We use encryption for data at rest and in transit to safeguard sensitive information.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards, ensuring the secure handling of your data.

Children’s Privacy

Our services are not intended for individuals under 18 years old. We do not knowingly collect or solicit personal information from children, and any such data will be deleted if discovered.

Your Rights (Data Subject Rights)

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure/Right to be Forgotten: Demand the deletion of your data, subject to legal exceptions.
  • Restriction: Limit our processing of your data in specific situations.
  • Portability: Receive your personal data in a structured, commonly used format, and transfer it to another controller.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Assert your right not to be discriminated against for refusing or withdrawing consent.

To exercise these rights, please contact our Data Protection Officer using the details provided below. We will respond to legitimate requests within a reasonable timeframe.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically for the latest information.

Contact Information

For any questions, concerns, or requests regarding your privacy, please contact us:

  • Email: contact@centennial-suicide-prevention-therapy.denvermentalhealthcare.com
  • Postal Address: [Insert Address]